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About us

Growing a business is hard. Getting paid shouldn’t be.

We help businesses collect the revenue they’ve earned, so that they can do more and worry less.

Our mission

Why we exist

Businesses lose billions of dollars in revenue each year due to failed transactions. In emerging markets, 20-50% of payments fail. Businesses face a 300%+ higher churn rate than the global average, with up to 40% of this churn attributable to payment failures. Combined with a higher customer acquisition costs, this failure rate impacts cash flow and revenue management, pulling company focus away from growth.

When payments fail, companies have few options to collect the funds – and even fewer options to prevent payment failures before they happen. This results in lost revenue, an administrative nightmare, and a lousy customer experience.

Revio is changing that.
Starting in Africa, then taking on the world

Our mission

Why we exist

Businesses lose billions of dollars in revenue each year due to failed transactions. In emerging markets, 20-50% of payments fail. Businesses face a 300%+ higher churn rate than the global average, with up to 40% of this churn attributable to payment failures. Combined with a higher customer acquisition costs, this failure rate impacts cash flow and revenue management, pulling company focus away from growth.

When payments fail, companies have few options to collect the funds – and even fewer options to prevent payment failures before they happen. This results in lost revenue, an administrative nightmare, and a lousy customer experience.

Revio is changing that.
Starting in Africa, then taking on the world

A picture of Ruaan
There is more to getting paid than payments. How you engage customers when trying to collect a failed payment is as important as when you are trying to acquire them.
Ruaan Botha
Founder and Chief Executive Officer
What we do

We take the pain out of getting paid

We founded Revio in 2020 to help businesses collect more revenue, through reducing payment failures and recovering lost revenue. Through a single API, we bring transparency to merchants’ payment stacks and optimize their revenue operations, to increase customer retention and lifetime value.

We understand that there is more to getting paid than accepting payments, and believe that how you engage customers when trying to collect a failed payment is as important as when you are trying to acquire them.

Today, we’re helping more than 100 customers increase their revenue through increased payment success rates, customer retention, and lifetime value. Locally grounded but globally relevant, we aim to be the go-to revenue recovery and growth partner for businesses across emerging markets.

Proud to partner with

A picture of Ruaan
There is more to getting paid than payments. How you engage customers when trying to collect a failed payment is as important as when you are trying to acquire them.
Picture of Ruaan
Ruaan Botha
Founder and Chief Executive Officer
What we do

We take the pain out of getting paid

We founded Revio in 2020 to help businesses collect more revenue, through reducing payment failures and recovering lost revenue. Through a single API, we bring transparency to merchants’ payment stacks and optimize their revenue operations, to increase customer retention and lifetime value.

We understand that there is more to getting paid than accepting payments, and believe that how you engage customers when trying to collect a failed payment is as important as when you are trying to acquire them.

Today, we’re helping more than 100 customers increase their revenue through increased payment success rates, customer retention, and lifetime value. Locally grounded but globally relevant, we aim to be the go-to revenue recovery and growth partner for businesses across emerging markets.

Proud to partner with

Meet the team 

Our team has over 50 years of payments and collections experience, and we’re passionate about enabling emerging market businesses to scale.

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Ruaan Botha
Founder and Chief Executive Officer

Get to know Ruaan

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Nicole Dunn
Chief Operating Officer

Get to know Nicole

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Kyle Titus
Chief Technology Officer

Get to know Kyle

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Stefan Griesel
Chief Product Officer

Get to know Stefan

Backed by

AriseHealth logoOE logo2020INC logoThe Paak logoEphicient logoEphicient logoEphicient logo

Sound interesting?

Come join our all-star team building the future of payments in Africa

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Keep up to date with our latest product launches and actionable insights to grow your business.

Simple and to the point - just as it should be.